At Wellies Boots Store, we understand that getting your high-performance footwear quickly and reliably is essential for your demanding work. That’s why we’ve streamlined our delivery process to ensure you receive your durable, safety-certified boots with minimal delay, no matter where you are in the world.
Shipping Options
We offer two convenient shipping methods to suit your needs:
- Standard Shipping: For a flat fee of £12.95, we use trusted carriers like DHL or FedEx. Your order will be processed within 1-2 business days and delivered within 10-15 days after dispatch. This option is ideal if you need your gear sooner.
- Free Shipping: For orders over £50, we provide free shipping via EMS. Your order will be processed within 1-2 business days and delivered within 15-25 days after dispatch. This economical choice is perfect for those planning ahead.
Order Processing
Once you place an order, our team in Brighton & Hove gets to work immediately. We aim to process all orders within 1-2 business days. This includes verifying your payment (we accept Visa, MasterCard, JCB, and PayPal) and preparing your shipment with care. You’ll receive a confirmation email with tracking details once your order is on its way.
Global Delivery Coverage
We ship globally to hardworking professionals like you, including construction workers, farmers, forestry experts, and outdoor adventurers. However, due to logistical constraints, we are unable to deliver to some remote areas and parts of Asia. If you’re unsure about your location, please contact us at [email protected] for assistance.
Tracking Your Order
With our partnered carriers (DHL, FedEx, or EMS), you can easily track your shipment using the tracking number provided in your confirmation email. This allows you to monitor your boots’ journey right to your doorstep.
Returns and Refunds
If you’re not completely satisfied with your purchase, we offer a hassle-free return policy within 15 days of receiving your item. Please refer to our Returns Policy page for detailed instructions on how to initiate a return. Our goal is to ensure your satisfaction with every step.
Need Help?
Our dedicated customer support team is here to assist you with any delivery questions or concerns. Reach out to us at [email protected], and we’ll respond promptly to keep you informed and confident in your purchase.
Thank you for choosing Wellies Boots Store—where your safety and comfort are our top priorities. We’re committed to delivering not just boots, but peace of mind for all your tough environments.