At Wellies Boots Store, we value the trust our customers place in us when purchasing our durable and reliable footwear. We are committed to protecting your privacy and ensuring your personal information is handled with the same care and security that goes into crafting our Chainsaw Boots, Safety Wellingtons, and other professional footwear.

This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit our website at safetybootsstore.com or make a purchase from us.

1. Information We Collect

We collect information that helps us provide our products and services to you:

  • Personal Identification Information: Name, email address, shipping address, and phone number when you create an account or place an order.
  • Payment Information: Credit/debit card details (processed securely by our payment partners), PayPal account information.
  • Technical Information: IP address, browser type, device information, and pages visited on our site.
  • Communication Data: Records of correspondence when you contact our customer support team.

2. How We Use Your Information

We use your information for the following purposes:

  • To process and fulfill your orders for our safety footwear and outdoor boots
  • To provide customer support and respond to your inquiries
  • To improve our website, products, and services
  • To send you important updates about your orders or account
  • To prevent fraud and enhance the security of our website
  • To comply with legal obligations

3. Data Sharing and Disclosure

We value your privacy and do not sell your personal information to third parties. We may share your information with:

  • Payment Processors: Such as Visa, MasterCard, JCB, and PayPal to securely process your transactions
  • Shipping Partners: To deliver your orders to your location (excluding some remote areas and parts of Asia)
  • Service Providers: Companies that help us operate our website and business
  • Legal Authorities: When required by law or to protect our rights and safety

4. Data Storage and Security

We implement industry-standard security measures to protect your information:

  • All payment information is encrypted using SSL technology
  • We regularly monitor our systems for potential vulnerabilities
  • We store data only for as long as necessary to fulfill the purposes outlined in this policy
  • Your data may be transferred and stored outside your country of residence, but we ensure appropriate safeguards are in place

5. Your Rights

You have the following rights regarding your personal information:

  • Access: You can request details of the personal information we hold about you
  • Correction: You can update or correct your information through your account settings
  • Deletion: You can request deletion of your personal information, subject to legal requirements
  • Objection: You can object to certain processing of your information
  • Data Portability: You can request a copy of your data in a machine-readable format

To exercise these rights, please contact us at [email protected].

6. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to:

  • Remember your preferences and login information
  • Analyze site traffic and usage patterns
  • Improve your browsing experience
  • Provide relevant product recommendations

You can control cookies through your browser settings. However, disabling cookies may limit your ability to use some features of our website.

7. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on our website with the effective date. We encourage you to review this policy periodically.

8. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

Email: [email protected]

Address: 58 Princes Pl, Brighton & Hove, GB CH3H 2BC

Thank you for trusting Wellies Boots Store with your safety footwear needs and your personal information.